Sallie Mae announces Indianapolis expansion

By Adrianna Pitrelli

INDIANAPOLIS – Brush up your resumes because Indianapolis will see 278 new jobs coming to town by 2018.

Gov. Mike Pence, Lt. Governor Eric Holcomb, Indianapolis Mayor Joe Hogsett and U.S. Rep. Susan Brooks joined Sallie Mae executives Thursday to cut the ribbon on its expansion.

“Here in the Hoosier state, we are committed to creating a pro-growth business climate, and today’s news makes it evident that Indiana is a state that works,” said Pence in a statement. “Sallie Mae had a world of options to consider for this expansion, but as financial experts, the choice was clear.”

Sallie Mae provides options for saving, planning and paying for college. The company will invest more than $15.7 million to expand its operations in Indiana – investing in both technology and talent to enhance all aspects of customer experience.

As a part of Sallie Mae’s expansion, the company recently renovated and equipped a three-floor, 76,000-square-foot space in northeast Indianapolis. The space includes 550 workstations, five conference rooms, two training rooms, a multipurpose room, and a micro-market and break room for its growing team.

“The commitment of information technology and customer service jobs is a natural extension of our focus on innovation and customer experience,” said Raymond J. Quinlan, chairman and chief executive officer of Sallie Mae, in a statement. “This investment completes our customer service transformation from offshore and outsourced, to onshore and insourced. We are confident that the talent pool in Indianapolis will be an asset to our growing enterprise.”

As a part of Thursday’s announcement, Sallie Mae contributed $10,000 to the Hoosier Veterans Assistance Foundation of Indiana to support local veterans. Sallie Mae also supports a number of local nonprofit and service organizations, including the Dave Duerson Athletic Safety Fund and Special Olympics Indiana.

“Today’s announcement by Sallie Mae means new job opportunities for nearly 300 area residents, further reinforcing what we already know: Indianapolis is the economic engine for all of central Indiana,” said Hogsett in a statement.

The Indiana Economic Development Corporation offered Sallie Mae up to $2.375 million in conditional tax credits and up to $100,000 in training grants based on the company’s job creation plan. The incentives are performance-based, meaning until Hoosiers are hired, the company is not eligible to claim incentives.

Adrianna Pitrelli is a reporter for, a news website powered by Franklin College journalism students.

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