Indiana WIC launches mobile app to help clients

Staff Report
TheStatehouseFile.com

INDIANAPOLIS – A new app has been launched for the Indiana Women, Infants and Children program that will make it easier for clients to access nutritious food and other health benefits.

“We are excited to see that WIC clients within our seven-county pilot downloaded the app more than 1,000 times in the first week and look forward to having more clients use it to simplify their WIC experience,” Indiana WIC Director Eldon Whetstone said in a statement.

The new mobile app for Indiana WIC clients.
Photo by Makenna Mays, TheStatehouseFile.com

The WIC program serves low-income pregnant women and new mothers as well as infants and children up to the age of five who are at a health or nutritional risk. In 2017, WIC served an average of 145,000 Hoosiers monthly, and this app seeks to simplify the user experience.

This app will be a convenient way for clients to:

  • Find the nearest WIC clinic,
  • Access WIC appointment information,
  • View current and future food benefit balances,
  • Receive notifications about expiring benefits and upcoming appointments,
  • Get reminders about what to bring to the appointment,
  • Scan UPC codes while shopping to see if the item itself is WIC-approved and
  • Locate the nearest grocery store or pharmacy where benefits are accepted

Last year, Indiana WIC launched Electronic Benefit Transfer which allowed clients to purchase food without having to carry around paper checks. The new app is the most recent way WIC is using technology to make it easier for clients to access services.

“We know the WIC shopping experience can be challenging for our clients, but we believe the INWIC app will eliminate many of those challenges,” said Whetstone.

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