DCS gets grant to connect families to child support

Staff Report

INDIANAPOLIS—Indiana’s Department of Child Services has received a $170,000 digital marketing grant that will enable its Child Support Bureau to test new digital tools aimed at connecting more Indiana families to child support services.  
 The grant is funded by the U.S. Department of Health and Human Services Office of Child Support Enforcement. It will support the IV-D child support program, which seeks to ensure children have the financial support of both parents, regardless of whether they live together. 
“We’re incredibly excited to have been awarded this federal digital marketing opportunity,” DCS director Terry Stigdon said. “This will provide helpful insight to enable CSB and county child support offices to implement well-tested digital tools and messages to help families statewide.”  
CSB will use the money to begin targeted digital marketing campaigns to raise awareness about the child support program as well as better serve existing families by simplifying access. The agency will begin testing a variety of messages to see which ones resonate with eligible families as well as introduce and test online chat forums as another tool for Hoosiers who participate in the program.  
“We are eager to reach out to families who aren’t aware of child support options and to further improve service,” said Child Support Bureau deputy director Cynthia Longest. “CSB always likes to test-drive new ideas to see what works and what doesn’t, and this federal grant is the perfect opportunity to do so in the digital marketing arena.” 
For more information on the IV-D program and for a list of local child support offices click here.  

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One Response to DCS gets grant to connect families to child support

  1. There are so many people that believe that the reformation of the welfare system was beneficial to the American people.  Yes, the number of people receiving benefits did decline, the number of people, especially children, increased.  This because the financial assistance that low-income people depended on ended, and the costs were passed on to noncustodial parents. The problem is that most of the noncustodial parents were also low-income and or living in poverty.  The result of that shift in the role of welfare is the mess that we have today with the child support system. The penalties vary from losing both professional and driver’s licenses to damaged credit reports.  People are being jailed for simply being too poor to pay child support debt.  When and if any money is paid by the parents, the state retains most of all of the money to “repay” TANF (welfare) benefits.  We, as Americans, need to force the government to reform the unconstitutional child support system.  It is not beneficial to most of the children that is supposed assist.  Join the fight for child support reform.  http://thechildsupporthustle.com